LIFE.SAVER — Support Action UI

Connector

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Gmail

Last Sync

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Read-only import status.

Sync Errors

Browser-safe redacted errors only.

Token Status

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No token values are shown.

Support Connector + Action Review

The mobile-ready support screen keeps the connector read-only while showing a founder review UI for support_reply_send actions. The founder can review the ticket, suggested reply, and then approve/reject through existing internal action endpoints. Approval/rejection never sends the email.

Ticket-to-Action UI

Support Reply Review

SAFE REVIEW

Review the normalized ticket, suggested reply, risk, warnings, and approval checklist before approving or rejecting the proposed support_reply_send action. These controls call only internal approval/rejection endpoints and do not send an email.

Ticket

No ticket loaded

Ticket ID—

Thread—

Customer—

Category—

Risk—

Status—

Load an example or select a proposed support action.

Suggested Reply

Reply Draft Preview

No suggested reply loaded.

Waiting for review packet

Connector Health

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READ ONLY

Provider—

Connection—

Last successful sync—

Last attempt—

Token expires—

Read-only scope—

Safe to import—

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Sync Errors

Recent Sync Errors

CHECKING

Errors are redacted before rendering. The UI never shows raw Gmail payloads, access values, refresh values, or authorization headers.

Loading errors…Please wait while LIFE.SAVER checks the safe status endpoint.

Mobile Support Safety Boundary

Allowed in this phase:
Show Gmail connector status, connected/disconnected state, last sync timestamps, redacted sync errors, token health state, ticket review card, suggested reply review card, approval checklist, and approve/reject controls for existing proposed actions.

Not allowed in this phase:
No Gmail API client, no Gmail OAuth route, no Gmail send/modify scope, no email sending, no support auto-reply, no support send executor, no token value display, and no raw provider payload display. Approve/reject records internal action status only.

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